Nexagen USA
www.nexagenusa.com
Anonymous
Houston, Texas
Money out of my acct. without my consent
I bought nexagen usa product in december for the first time. to mu surprise ,money came out of my account again this january without my consent. i did not order the product again, so i wouldnt know why it should be forced down my throat when i do not want it. to whosoever it may concern, pls return my money, do not send the product to my address, and i hereby cancel my membership. What a scam!Pls how do i cancel my membership, im no longer interested in this. its so ridiculous. thanks ok pls Helen Alalade Houston, Texas
3 comments
Anonymous
Portland, Oregon
Nexagen USA: don't believe thier lies!
When I signed up , the distributer told me how easy it was to get a refund. He also didn't bother to inform me that I would be charged for $140.00 autoship every month, that I never ageed to. When I realized this was not for me ( you have to bug your friends, family, and the milkman) I tried to get a refund. They were very rude and told me they would only refund a small part, after a re-stocking charge. Don't be fooled, their products don't just sell themselves, and unless you have a hundred loyal friends and family just waiting to do anything you ask them, no matter what the price (thier products are not cheap), your stuck with a hefty monthly bill!
10 comments
angelmartin
Livingston, Texas
Nexagen USA lied to us to get over $523 & screwed us out of it
Nexagen USA is a scam. The V.P. of sales was with herbalife who scammed thousands as you know before being sued. He is obese and smokes like a chimney. They got us a rep. and we signed up after all the lies, spending now over $800 and they refuse to refund our money even though they have a 30 day money back guarantee. We called them in 10 days after hearing all the things we were told were lies. Brandi in custome service says she gets flooded with pissed people daily and there is nothing we cna do about it. Nexagen is a rip off company....
7 comments
Companies Similar to Nexagen USA
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Nexagen USA
When you purchase the first time you probably choosed the prefferal customer option, this option is to received a product each month at a lower price.
My answer is just for informaton beacause Nexagen is now closed
Sorry Loli,
But this is a scam. There is a predatory practice going on here.
I ahve had the ssame problem as Helen here as have many many others it appears by searching the internet. My wife was sold on this snake oil by a friend of a friend who is actually a licensed RN (shame on her). After spending several hundred dollars and the product not living up to the sales presentation she canceled. And I tell you even after she cancelled several more orders came in and she had to repeatedly call.
Now here we are 8 months later and suddenly another charge appears, unauthorized. The thinking here is that a lot of people are not mindful of there checking and credit card balances and won't notice, and if they do, there is a segment of the population that will procrastinate and not get around to calling for a rebate. It's all about percentages.
You falsely bill enough people and hope that, let's say 5% don't do anything about it, you stand to make more maoney. My advice to anyone out there researching this product or "business opportunity"...stay away.
Helen,
My question to you would be, where or who did you purchase your product from? There are different ways of going about buying these products but usually it is through a distributor. Even if you did go to Nexagens website to place an order, they still would have sent that request to a distributor. You can easily buy a box of patches at retail price with no further obligations from any distributor, anywhere.
My advice would be to speak with the person that you bought the product from. If Nexagen was auto drafting money then you would have been signed up at least as a "preferred customer" but if that was the case then the distributor would/should have made sure that was the option that you agreed to. This company or the products are definitely not a scam and i'm sorry that you had a bad experience. Good luck!